Except for some items that are inappropriate for delivery, most of our menu is available. You can check our McDelivery menu by clicking on the "Menu" tab on this page.
No, we do not offer McValue Lunch and McValue Dinner through McDelivery. However, do visit our restaurants from 12pm to 3pm daily for our McValue Lunch or from 6pm to 9pm daily for our McValue Dinner meals.
Our current minimum delivery order is RM18 excluding delivery charges and goods and services GST.
McDelivery is available 24-hours a day, 7 days a week at selected areas. Please refer to our delivery coverage list on this site for more information.
Please be assured that we aim to deliver our service as fast as we can to meet your needs. Click on the "Delivery Status" tab to check on the approximate time of delivery.
We are constantly striving to offer the best service to our customers. Currently, 40% of our restaurants offer McDelivery. You can check our corporate website, http://www.mcdonalds.com.my/locator/locator.asp to find out if we deliver in your area.
Yes, McDonald's Gift Certificates are valid through McDelivery.
No we do not accept Be Our Guest cards via McDelivery.
We do not provide discount cards but McDonald's offers great value-for-money deals for the satisfaction of our customers.
At this point in time, we are unable to honor any promotional coupons through McDelivery. Promotional coupons may be redeemed at our McDonald's restaurants as stated in the Terms & Conditions.
Yes, you may make changes or cancel the order by calling McDelivery 1300-13-1300, provided that the items have not left the restaurant. Please click on the "Track Order" tab to check on the status of your orders.
For large orders exceeding RM120, the estimated delivery time is within 2 hours. In order to ensure customer satisfaction, we would appreciate it if large orders could be made in advance.
If you would like to place a future order for the current day, you can choose any time as long as the time you enter is during restaurant hours of operation and at least 2 hours later than the current time. We also accept orders for future dates! If you would like to place an order for a different day, you can do so up to 2 days in advance. You will receive an email confirmation when you submit the order. Please check your "Spam" folder or "Junk email" folder to make sure that our email has not been filtered out.
At this point in time, we're only able to accept cash or McDonald's Gift Certificates upon delivery.
If you forget your password, that's OK! Just click on the "Forgot Password?" link on the Sign In page and follow the instructions. An email containing your new password will then be sent to your registered email. Please check your "Spam" folder or "Junk email" folder to make sure that our email has not been filtered out.
Once you submit your order, a confirmation email will be sent to the email address you provided at registration. Please check your "Spam" folder or "Junk email" folder to make sure that our email has not been filtered out. And if you're still unsure about your order, you can always call McDelivery 1300-13-1300 to check on your order.
Once you've signed in to the site with your username and password, select "My Account" from the top menu. You can change your account information there.
Yes, you may share the same account. However, for convenience and security, it is recommended that each member register a new account. Remember, it's free!
We are constantly updating our mapping system to include all the addresses covered within each restaurant's delivery radius. Please write to us via our Just Tell Us section at http://www.mcdonalds.com.my/. with your NAME, CONTACT NUMBER, and FULL ADDRESS so we can update your details into our system. In the meantime, please call McDelivery 1300-13-1300 to place your order through our call center.
Please call McDelivery 1300-13-1300 and inform our customer service personnel. We will then arrange for the items to be delivered to you.
STEP 1:
Click the "I’m a new customer – enter delivery address" button on the main of the landing page
STEP 2:
Fill in all your address and click "Next" to proceed.
STEP 3:
Select the most accurate full address to proceed.
STEP 4:
Confirm your delivery address
If your address is still not listed in the results, it may be outside our delivery zone. Please try another address or call McDelivery 1300-13-1300.
STEP 5:
Continue to fill up your details and click on 'Create Account'.
STEP 6:
Check your email for activation code.
STEP 7:
You may now proceed to place your order.